Client Situations

When Clients Usually Come To Us

Construction disputes often begin with an unpaid application, a disputed variation, withheld retention or a refused extension of time.

The following are eleven common situations in which clients seek our assistance. Each requires an assessment of the contract, the relevant records and the available remedies.

Payment & Cashflow Pressure

Our application was not paid. What can we do?

Under the Construction Act, the payer must pay the notified sum by the final date for payment, unless a valid pay less notice has been given in time.

The notified sum is established by the applicable payment notice or a valid payee’s notice. Where the payer fails to issue a required payment notice, a compliant application may operate as a notice in default, or the payee may be entitled to serve one.

The following matters should be established:

  1. Whether the Construction Act applies to the contract.
  2. The payment due date, notice deadlines and final date for payment.
  3. Whether valid payment notices or pay less notices were served.

Where the statutory right applies, non-payment may be referred to adjudication.

Suspension may also be available where the statutory conditions are satisfied. At least seven days’ notice, stating the grounds for suspension, must first be given.

Related service

Support with payment disputes, variations, retention recovery, delayed final accounts and disputed entitlement.

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We received a pay less notice. Is it valid?

A pay less notice must state the sum the payer considers due at the date of the notice and the basis on which that sum is calculated.

Its validity depends on three matters:

  1. Whether it was issued and served in accordance with the contract.
  2. Whether the stated sum and its calculation are sufficiently clear.
  3. Whether it was served within the prescribed period before the final date for payment.

Where the contract does not prescribe that period, the Scheme for Construction Contracts generally provides for seven days.

Without a valid pay less notice, an established notified sum remains payable. The underlying valuation may still be challenged, but the payer must generally discharge that payment obligation before pursuing a true-value adjudication for the same payment cycle.

Related service

Review of the pay less notice, the payment notice position, the key payment dates and the notified sum.

View Pay Less Notice

Our retention was not released. How do we recover it?

Retention is released in accordance with the applicable contractual provisions, subject to the Construction Act’s payment requirements.

The following matters should be examined:

  1. The contractual events triggering each release of retention.
  2. Whether those events have occurred and the relevant payment dates.
  3. Whether any deduction or withholding is supported by the required notices.

A provision making payment conditional on performance or certification under another contract may be ineffective under the Construction Act, subject to statutory exceptions.

Where retention has become payable and remains unpaid, recovery may be pursued through adjudication where the statutory or contractual right applies.

Related service

Support with payment disputes, variations, retention recovery, delayed final accounts and disputed entitlement.

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Variations, Change & Recovery

Our NEC compensation event was rejected or assessed too low. What now?

Under NEC4, a compensation event may change the Prices, the Completion Date or a Key Date. Entitlement depends on the contract and compliance with its notification procedures.

The assessment should establish:

  1. Whether the event falls within clause 60.1, an applicable Option or an amended provision.
  2. Whether the required notification was given within the contractual period.
  3. Whether the correct dividing date, Defined Cost, Fee and relevant Accepted Programme were used in the assessment.
  4. Whether the contractual procedures for responding to notifications and quotations were followed.

Under the unamended NEC4 Engineering and Construction Contract, a Contractor generally has eight weeks from becoming aware that an event has happened to notify it. The corresponding period under the Engineering and Construction Subcontract is generally seven weeks.

Exceptions apply where the event arises from specified instructions, notifications, certificates or changed decisions. The relevant contract provisions must be checked.

An incorrect rejection or assessment may be challenged under the contract’s dispute resolution procedure. NEC4 also provides procedures for deemed acceptance where specified notices and response periods have not been observed.

Related service

Preparation and defence of construction claims, with the contractual basis, notices, causation and quantum tested against the contract and records.

View Construction Claims
Read NEC compensation events explained

We did extra work on instruction and it was not paid. Can we recover it?

Payment for additional work depends on the contract, the scope of the original obligations and the circumstances of the instruction.

The following matters should be established:

  1. Whether the work constitutes a variation or falls within the original scope.
  2. Whether it was instructed by a person with contractual authority.
  3. Whether the applicable instruction, confirmation and notification procedures were followed.
  4. How the additional work should be valued under the contract.

An oral instruction may require written confirmation. Its contractual effect depends on the relevant provisions and circumstances.

Under NEC4 ECC, an instruction changing the Scope is generally a compensation event under clause 60.1(1), subject to its exceptions.

Amounts properly due for additional work should be included in the relevant payment applications, supported by appropriate records.

Related service

Support with payment disputes, variations, retention recovery, delayed final accounts and disputed entitlement.

View Payment Recovery

Delay & Extension of Time

Our extension of time was refused and liquidated damages are threatened. What do we need to show?

An extension of time requires an event recognised by the contract and evidence of its effect on completion.

The assessment should establish:

  1. Whether the event qualifies for an extension under the contract, such as a Relevant Event under JCT or a compensation event under NEC.
  2. Whether the required notices were issued in accordance with the contract.
  3. Whether the programme and progress records demonstrate the event’s effect on completion, including any concurrent delay.

Under JCT, the assessment concerns delay to completion. Under NEC4 ECC, compensation-event delay is assessed by reference to its effect on planned Completion under the relevant programme provisions.

An extension of time provides relief from liquidated damages for the period of the extension. It does not, of itself, establish an entitlement to additional payment.

Under JCT, recovery of loss and expense depends on the applicable Relevant Matter provisions. Under NEC, compensation events may provide adjustments to both time and the Prices.

Any deduction of liquidated damages must comply with the contract. Where the Construction Act applies, a deduction from the notified sum also requires a valid pay less notice.

Related service

Preparation and defence of construction claims, with the contractual basis, notices, causation and quantum tested against the contract and records.

View Construction Claims

Programme, Disruption & Acceleration

Delay, disruption or a request to accelerate costs us money. What can we recover?

Prolongation concerns the additional costs of an extended period of performance. Disruption concerns loss of productivity caused by interference with planned working methods or resources.

Recovery depends on establishing:

  1. An event for which the other party bears contractual responsibility.
  2. A causal connection between that event and the delay, disruption or additional cost.
  3. Records supporting the time and costs claimed, including forecasts where the contract requires them.
  4. Compliance with the applicable notice and valuation procedures.

Claims for unabsorbed head-office overheads or lost profit require evidence of loss caused by the relevant event. A formula cannot establish entitlement where the underlying loss has not been demonstrated.

The SCL Delay and Disruption Protocol provides guidance on assessing such claims. Where a formula is appropriate, it favours the Emden or Eichleay methods rather than Hudson.

Acceleration costs are not automatically recoverable because earlier completion is requested. The contractual entitlement, revised programme and basis of payment should be agreed in writing before additional resources are committed.

Related service

Preparation and defence of construction claims, with the contractual basis, notices, causation and quantum tested against the contract and records.

View Construction Claims

Final Accounts & Commercial Negotiations

Our final account is stalled by deductions and contra charges we dispute. How do we resolve it?

The final account should distinguish agreed amounts from disputed valuations and deductions. Payment of undisputed sums should be pursued in accordance with the contract.

Each deduction or contra charge should be assessed against:

  1. Its contractual or other legal basis.
  2. Compliance with the applicable notice requirements.
  3. Evidence supporting the alleged liability and amount.
  4. Any contractual procedure for notifying and making good defects.

Where the Construction Act applies, a deduction from the notified sum requires a valid pay less notice.

Final-account provisions may also impose strict deadlines for challenging certificates or assessments. Under JCT, Final Certificates or Final Statements may become conclusive on specified matters. NEC4 contains separate final-assessment provisions.

The applicable form, edition and amendments must be checked before any challenge period expires.

Final-account disputes may be referred to adjudication where a statutory or contractual right exists.

Related service

Support with payment disputes, variations, retention recovery, delayed final accounts and disputed entitlement.

View Payment Recovery

Contract Risk & Dispute Escalation

Should we refer this dispute to adjudication?

Under the Construction Act, a party to a qualifying construction contract may refer a dispute to adjudication at any time.

The adjudicator must ordinarily reach a decision within 28 days of referral, subject to the permitted extensions. The decision is binding unless and until the dispute is finally resolved by litigation, arbitration or agreement.

Before commencing adjudication, consider:

  1. Whether a dispute has arisen and the claim has been sufficiently identified.
  2. Whether the contractual and factual evidence is ready for the accelerated procedure.
  3. Whether the claim’s value justifies the likely costs.
  4. Whether the proposed referral concerns a single dispute within the adjudicator’s jurisdiction.

Each party ordinarily bears its own legal and consultancy costs. The adjudicator’s fees and expenses are dealt with under the applicable adjudication provisions.

For international projects, the availability of adjudication or dispute-board procedures depends on the contract and applicable law.

Related service

Support for firms pursuing or defending adjudication proceedings involving payment, delay and contractual disputes.

View Adjudication

We need a claim prepared, or the other side's claim assessed. Who can do that?

We prepare construction claims and assess claims submitted by other parties.

An effective claim should establish:

  1. The contractual, statutory or other legal basis of entitlement.
  2. Compliance with the applicable notification and procedural requirements.
  3. The causal relationship between the relevant event and the consequences claimed.
  4. The additional time or amount claimed, supported by programmes, contemporary records and appropriate valuation methods.

The assessment of an opposing claim applies the same principles. It identifies the elements supported by the contract and evidence, together with any deficiencies requiring a response.

International claims are governed by the applicable contract and law. Under the unamended FIDIC 2017 Red, Yellow and Silver Books, a Notice of Claim is generally required within 28 days of the claiming party becoming aware, or when it should have become aware, of the relevant event.

A fully detailed claim is generally required within 84 days of that awareness. Late submissions may affect entitlement, subject to the applicable contractual procedures and Particular Conditions.

Related service

Preparation and defence of construction claims, with the contractual basis, notices, causation and quantum tested against the contract and records.

View Construction Claims

Related service

Support for international construction projects across the Middle East, United Kingdom and wider international markets.

View International

Do we need a claims consultant or an independent expert witness?

A claims consultant prepares, assesses and presents claims on behalf of a party. This may include negotiations and representation in adjudication where permitted.

An independent expert witness provides an impartial opinion within a defined area of expertise, such as quantum, delay or professional negligence.

In civil proceedings in England and Wales, CPR 35.3 requires an expert to assist the court on matters within the expert’s expertise. This duty overrides any obligation to the party instructing or paying the expert.

Previous involvement as a claims consultant does not automatically prevent an expert appointment. Independence, conflicts of interest and any required disclosure must be considered before accepting instructions.

Both services may be required at different stages of a dispute.

Related service

Quantum, delay and professional negligence expert reports for adjudication, litigation, arbitration and dispute resolution matters.

View Expert Witness Services

These answers provide general information. The applicable legislation, governing law, contract form and any amendments must be considered when assessing an individual matter.

Recognise Any of These Issues?

We can assess your contractual position, review the available evidence and help determine the appropriate next steps. Contact us to discuss the matter before an important notice or contractual deadline expires.

The initial discussion is free of charge.

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